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Privacy Policy

In plain terms: what we collect, why we collect it, who we share it with, and what you can ask us to do about it at any time.

Last updated: 9 August 2026

Before publishing: replace the fields marked […] with the company's statutory details (Commercial Registration, VAT number, National Address). These are mandatory under the Saudi E-Commerce Law and its Implementing Regulations.

1. Who we are and who controls your data

This site is owned and operated by Jodfay Solutions Group ("Jodfay", "we"), a Saudi business that designs and builds e-commerce stores, websites and digital platforms.

Jodfay is the data controller for personal data collected through this site, within the meaning of the Saudi Personal Data Protection Law (Royal Decree M/19) and its Implementing Regulations.

2. What we collect

Data you give us directly

When you submit a project enquiry or reach us by email or WhatsApp, we may collect:

  • Your name and company name
  • Email address and phone number
  • Project type and approximate budget
  • Any details you choose to share about your project

Data collected automatically

Our hosting server may log limited technical data — IP address, browser type, time of visit, pages viewed — strictly for operations, security and performance.

We do not collect payment data. All payments happen off this site through the banking channels agreed in your contract. Your card details never pass through our servers.

3. Why we process it, and on what legal basis

We process your data for these purposes only:

  • To answer your enquiry, schedule a discovery call and prepare a proposal — based on your explicit request and pre-contractual steps.
  • To perform the contract, run your project and communicate during it — based on performance of a contract you are party to.
  • To meet legal obligations such as retaining invoices and tax records — based on a statutory obligation.
  • To protect the site and detect abuse — based on legitimate interest that does not override your rights.

We do not use your data for marketing and will not add you to any mailing list without your separate, explicit consent, which you may withdraw at any time.

4. Who we share it with

We do not sell, rent or trade your personal data in any form.

We disclose it only in these narrow cases:

  • Technical service providers we rely on to operate (hosting, email) — only as needed, and under a contractual duty of confidentiality.
  • Competent authorities where there is a lawful request, court order, or obligation under Saudi law.
  • Our professional advisers (accountant or legal counsel) when necessary, under professional confidentiality.

5. Transfers outside the Kingdom

We prefer to host inside Saudi Arabia. Where a technical need requires a provider outside the Kingdom, any transfer will follow the controls set out in the Personal Data Protection Law and its regulations, ensuring protection no weaker than that guaranteed domestically.

6. How long we keep it

  • Enquiries that did not become contracts: kept no longer than 12 months, then destroyed.
  • Client data under contract: for the term of the engagement, then for the period accounting and tax rules require.
  • Technical logs: a short period, for security and operations.

Once the purpose ends and no legal obligation remains, we destroy or anonymise the data.

7. Your rights under the PDPL

The law gives you the following rights, exercisable free of charge:

  • The right to be informed of the legal basis and purpose of collection.
  • The right to access your data and receive a copy in a readable format.
  • The right to rectification — to correct, update or complete inaccurate data.
  • The right to destruction once the data is no longer needed for its purpose.
  • The right to withdraw consent at any time, without affecting lawful processing already carried out.

To exercise any right, email info@jodfay.com. We respond within the period the law prescribes. We may ask you to verify your identity — to protect your own data.

8. Cookies

This site uses no tracking cookies, no advertising cookies and no third-party tracking tools. Fonts are loaded from Google Fonts, whose provider may log limited technical data about the request under its own privacy policy.

If we add analytics or measurement tools in future, we will update this policy and ask for your consent before enabling them.

9. Data security

We apply appropriate organisational and technical safeguards: encryption in transit over HTTPS, access limited to those who need it to do their job, and regular backups. That said, no method of transmission over the internet is 100% secure. Should a breach affect your data, we will notify you and the competent authority as the law requires.

10. Children's data

Our services are aimed at businesses and adults. We do not knowingly collect data from anyone under eighteen. If we learn we have, we destroy it immediately.

11. Changes to this policy

We may update this policy as our services or the applicable laws change. The revised date appears at the top of this page, and if a change is material and affects your rights, we will tell you directly.

12. Contact and complaints

For any question, request or complaint about your privacy, email info@jodfay.com or message us on WhatsApp at +966 55 587 3878.

If our response does not satisfy you, you have the right to complain to the Saudi Data & AI Authority (SDAIA), the supervisory authority for the Personal Data Protection Law in the Kingdom.

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